Zero Audio Privacy Policy

Updated Date: February 18, 2022
Effective Date: March 10, 2022

Introduction


  This privacy policy applies to the products or services provided by Shenzhen Dinghefeng Technology Co., Ltd. (referred to as "we" or "Dinghefeng") and its extended functions (referred to as "Zero Audio"), including Zero Audio APP, mini-programs, and various products and services provided to you in new forms of technology development. If a particular product has a separate privacy policy or corresponding user service agreement with specific provisions, the privacy policy of that product will take precedence. For any content not covered by the privacy policy and user agreement of that product, this policy's content will apply. If our affiliated companies use products or services provided by Dinghefeng but do not have separate privacy policies, this privacy policy also applies to those products or services.
  Please carefully read the "Zero Audio Privacy Policy" (especially the bold content) and understand how we handle your personal information. If you have any questions during the reading process, you can contact us through the contact information provided in the "Heylink Privacy Policy."

Main Content:


  Welcome to use Zero Audio products and services! We attach great importance to user privacy and the protection of personal information. When you use our products or services, we may collect and use relevant information. We hope to explain to you through the "Zero Audio Privacy Policy" ("this privacy policy") how we collect, use, store, share, and transfer this information when you use our products or services, as well as how we provide you with access, updates, deletion, and protection of this information. This privacy policy is closely related to the Dinghefeng services you use and the various business functions included in those services (collectively referred to as "our products" or "services"). We hope you will carefully read and confirm that you fully understand the content of this privacy policy before using our products or services and make appropriate choices according to the guidance of this privacy policy. In this privacy policy, we try to use concise and clear language to help you better understand.
  Zero Audio supports sharing your data with third parties to obtain more professional services. Please carefully read their privacy policies in third-party software before enabling the service. In addition, we will obtain your authorization again before sharing data. After you exit the "Zero Audio" application, the application will still access the phone's sensors to obtain step data and connect to the network for data synchronization, message reception, device software updates, and log uploads.
  Your Zero Audio information contains sensitive personal information, and we will only upload it to Dinghefeng servers after your explicit consent in the application. Your data will be stored within the territory of the People's Republic of China.

1. Service Content

1.1 This application is a Bluetooth earphone product service app that can achieve hardware connections, obtain company product information, etc., and strictly prohibits all illegal and adult content within the app. Those who violate community operating rules will be permanently banned.
1.2 The specific content of the services provided by this application is provided by the application producer based on actual conditions.
1.3 Unless there are other explicit provisions in this registration and service agreement, new products, new features, and new services launched by this application are subject to the regulations of this registration and registration agreement.
1.4 This application only provides related network services. Devices (such as personal computers, mobile phones, and other devices related to Internet or mobile networks) and the necessary expenses (such as telephone fees and internet fees for accessing the Internet, and mobile phone fees for using mobile networks) related to the relevant network services should be borne by the user.
1.5 When you use our services, we will call the device's gyroscope, accelerometer, gravity sensor, etc., to identify and judge the status of your device.
1.6 When you use our services, we will collect your personal information using the Umeng SDK. Specific information is as follows:

    Platform Name: Umeng
    SDK Name in Use: Umeng SDK
    Service Type: Data Statistics and Analysis
    Types of Personal Information Collected: Device information (clipboard information/device serial number/Android ID/IMEI/MAC/Android/ID/IDFA/OpenUDID/GUID/SIM card IMSI/geographical location, etc.)
    Privacy Policy Link: [Umeng Privacy Policy](https://www.umeng.com/page/policy)

1.7 When you use our services, we will collect your personal information using the Amap SDK. Specific information is as follows:

    Platform Name: Amap
    SDK Name in Use: Amap SDK
    Service Type: Map Service
    Types of Personal Information Collected: Device information (clipboard information/device serial number/Android ID/IMEI/MAC/Android/ID/IDFA/OpenUDID/GUID/SIM card IMSI/geographical location, etc.)
    Privacy Policy Link: [Amap Privacy Policy](https://cache.amap.com/h5/h5/publish/238/index.html)

1.8 When you use our services, we will collect your personal information using the iFlytek SDK. Specific information is as follows:

    Platform Name: iFlytek
    SDK Name in Use: iFlytek SDK
    Service Type: Voice Service
    Types of Personal Information Collected: Device information (clipboard information/device serial number/Android ID/IMEI/MAC/Android/ID/IDFA/OpenUDID/GUID/SIM card IMSI/geographical location, etc.)
    Privacy Policy Link: [iFlytek Privacy Policy](https://www.xfyun.cn/doc/policy/privacy.html#%E4%B8%80%E3%80%81%E5%AE%9A%E4%B9%89%E4%B8%8E%E8%A7%A3%E9%87%8A)

2. How We Collect and Use Your Personal Information

  Personal information refers to various information recorded in electronic or other ways related to identified or identifiable natural persons. It does not include information that has been anonymized. Sensitive personal information refers to personal information that, once leaked or illegally used, could easily harm the personal dignity, physical and property safety of natural persons, including biometric data, religious beliefs, specific identities, medical health, financial accounts, location history, and the personal information of individuals under the age of fourteen.
  We will adhere to the principles of legitimacy, legality, and necessity to collect and use your personal information for the following purposes as described in this policy. We may also collect relevant personal information from third parties. If we intend to use your personal information for purposes not specified in this policy or use information collected for specific purposes for other purposes, we will notify you in a reasonable manner and obtain your consent before using it.
  When you use our products/services, the personal information that we need/may need to collect and use includes the following:
（1）For the basic functionality of providing our products and/or services to you, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and/or services normally;
（2）For additional functionalities to provide our products and/or services to you, you can choose to agree or disagree separately with the information we collect and use. If you refuse to provide it, you will not be able to use the relevant additional functionalities or achieve the intended functionality that we aim for, which will not affect your use of our basic functionalities.
We would like to remind you here: We are committed to providing a variety of products and services to meet your needs. As we offer a wide range of products and services, and the specific scope of products/services chosen by different users may vary, the types of personal information collected and used for basic/additional functionalities may differ accordingly. Please refer to the specific product/service features for accuracy.

3. Specific Functional Scenarios We Provide for You Include:

(1) Logging into the APP
When creating and logging into your APP account, you need to provide your phone number for SMS verification login or create a username and password. If you don't log in or create an account, it will affect your use of the APP for headphone connections.
(2) Connecting Dinghefeng Products through the APP
1. Bluetooth Permission
Bluetooth permission is a basic permission used by the APP. Only with this permission can the APP search for and connect Zero Audio Bluetooth products through Bluetooth. We promise that Bluetooth permission will only be used for functions related to this APP and not for other purposes.
2. Location Permission
Location permission is also a basic permission used by the APP. The mobile system requires the APP to have location permission when searching for nearby Bluetooth products. Only with this permission can the APP search for nearby Zero Audio Bluetooth products. We promise that location permission will only be used for functions related to this APP and not for other purposes.
3. Background Location Permission
Background location permission is not a necessary permission and is used for Android phones to search for nearby Zero Audio Bluetooth products after adding an APP desktop widget. We promise that background location permission will only be used for functions related to this APP and not for other purposes.
4. Sync Server Data
(1) Network Access Permission
Network access permission is a basic permission used by the APP. Network permission is used for account login, loading discovery pages, downloading Zero Audio product information (product images, models, and manuals). We promise that network access permission will only be used for functions related to this APP and not for other purposes.
(2) Data Read and Write Permission
Data read and write permission is a basic permission used by the APP. Data read and write permission is used to create local database records, cache server data, cache network images, and read local albums (customizing the background of the music playback interface may read local album content). We promise that data read and write permission will only be used for functions related to this APP and not for other purposes.
5. Sensor Permission
Users can actively open web pages to support sensor data acquisition in web pages and support web page sensor functions. This permission is collected by Tencent SDK.
6. Camera Permission
Camera permission is not a necessary permission and is used for Android phones to add Zero Audio Bluetooth products. We promise that camera permission will only be used for functions related to this APP and not for other purposes.
7. Read Contacts
Reading contacts is also not a necessary permission and is used for Android phones to share Zero Audio Bluetooth products. We promise that reading contacts permission will only be used for functions related to this APP and not for other purposes.
8. Device Information
To identify your device, prevent malicious programs and cheating, improve service security, ensure operational quality and efficiency, we will collect your device information (including IMEI, device serial number, OAID, MEID, Android ID, IMSI, GUID, MAC address, SIM card serial number), installed APP information, or running process information.
9. Storage Permission
To implement garbage cleaning and running acceleration functions, we will request your storage permission to access external storage information (SD card data) for checking phone CPU, memory, and SD card status.
10. Clipboard Permission
When you share or receive shared information, we need to access your clipboard locally to read passwords, share codes, links, etc., contained in it to achieve functions or services such as jumping, sharing, and activity linkage.

4. How We Provide Information to External Parties

(1) Sharing
We will not share your personal information with companies, organizations, and individuals other than Zero Audio service providers, except in the following cases:
1. Sharing necessary for the fulfillment of legal obligations: We may share your personal information as required by laws and regulations, litigation, dispute resolution, administrative or judicial authorities' lawful requests, and other necessary obligations for legal compliance;
2. Sharing with your consent: With your explicit consent, we will share your personal information with other parties;
3. Sharing necessary for the performance of contracts in which you are a party: When you purchase goods or services through the Dinghefeng official mall platform, we will share necessary information related to your order with the providers of the relevant goods or services based on your choice to fulfill your transaction, delivery, and after-sales service needs;
4. Sharing with affiliated companies: To facilitate our joint provision of services to you, provide products and services to you based on Dinghefeng platform accounts, identify account anomalies, protect the personal and property safety of Dinghefeng official mall affiliated companies or other users or the public, your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share necessary personal information and will be bound by the purposes stated in this policy. If we share your sensitive personal information or if the affiliated companies change the use and processing purposes of personal information, we will seek your authorization again. Please note that the information you voluntarily share or publicly disclose when using our services may involve your or others' personal information, including sensitive personal information. Please consider this carefully and make decisions accordingly.
(2) Storage Security
1. Data Protection Technical Measures
We have taken industry-standard, reasonable, and feasible security measures to protect your information from unauthorized access, public disclosure, use, modification, damage, or loss. For example, we use encryption technology to enhance the security of personal information, and data exchange between your browser and the server is protected by SSL protocol. We provide secure browsing through the HTTPS protocol. We use trusted protection mechanisms to prevent personal information from malicious attacks. We deploy access control mechanisms to ensure that only authorized personnel can access personal information. Currently, our important information systems have passed the evaluation of network security level protection of level three or above.
2. Data Protection Management Organization Measures
We have established an advanced data security management system centered around data throughout its lifecycle, including organizational development, policy design, personnel management, and product technology, to enhance the security of personal information from the dimensions of organization, system, personnel, and technology. We have set up a dedicated department for personal information protection and designated a person responsible for children's personal information protection. We continuously strengthen employees' awareness of the importance of protecting personal information through training courses and exams.
3. Response to Personal Information Security Incidents
If our physical, technical, or managerial protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, leading to damage to your legal rights and interests, we will promptly initiate emergency response plans and take reasonable and necessary measures to minimize the impact on your personal information. In the event of a personal information security incident, we will also notify you of the basic situation of the security incident, possible effects, measures we have taken or will take, and suggestions for your self-defense and risk reduction in accordance with the requirements of laws and regulations. We will inform you through text messages, phone calls, push notifications, and other reasonable channels. If it is difficult to inform you one by one, we will announce it in a reasonable and effective manner. At the same time, we will report the handling of personal information security incidents to regulatory authorities as required.
4. Prevention of Account Security Risks
When using Dinghefeng official mall services for online transactions, you inevitably need to disclose your personal information, such as contact information or contact address, to the other party in the transaction or potential transaction. In addition, you can also establish communication, exchange information, or analyze content with third parties through our services. Please protect your personal information properly, provide it to others only when necessary, and do not provide it to others casually to avoid information theft.

5. Policy Updates

In order to provide you with a better product and service experience, we continuously strive to improve our products, services, and technology. We may update our privacy policy to inform you of specific changes when new services and business processes change. However, without your explicit consent, we will not limit your rights under this policy.
For significant changes, we will provide more prominent notifications (including notifications through the Dinghefeng official mall or pop-up prompts).
Significant changes referred to in this policy include but are not limited to:
1. Significant changes in the business model of products. Such as the purpose of processing personal information, types of personal information processed, and the way personal information is used;
2. Changes in the subject of the privacy policy due to business adjustments, transactions, and mergers, with the new subject receiving changes in the original processing purposes and methods;
3. Significant changes in the main objects of personal information sharing or public disclosure;
4. Significant changes in the user's personal information rights and the way they are exercised;
5. Changes in the contact information and complaint channels of the personal information protection officer;
6. Personal information protection impact assessment reports indicate significant impact on individual rights and interests.

6. Account Deactivation

6.1 If you need to deactivate your account, you must meet the following conditions simultaneously:
(a) No abnormal logins to the account in the last 1 month;
(b) The account has not been reported or complained about;
(c) There are no unused benefits in the account. If you still have unused benefits, the deactivation request will be considered as your voluntary waiver of the corresponding benefits;
(d) You completely waive the rights to retain and recover such data;
(e) Account deactivation does not involve any ongoing complaints, disputes, lawsuits, investigations by competent authorities, and there is no current practical risk of the above-involved litigation and adjustment;
(f) There are no other circumstances required by laws and regulations that require fulfillment but have not been fulfilled.
The account deactivation process is as follows: log in to the Zero Audio APP - My - Settings - Account and Security - Account Deactivation; before you deactivate your account, we will verify your account information. You understand and acknowledge that account deactivation is an irreversible action;
6.2 Consequences of Account Deactivation
You understand and agree that after completing the account deactivation process, the following consequences may occur, including but not limited to:
(a) You will no longer be able to perform any actions with that account;
(b) You will not be able to log in to the Zero Audio APP account with that account;
(c) After deactivation, we will clear your data, and you will not be able to retrieve all the information and data stored and used under that account;
(d) Other consequences that may harm your rights or cause losses to you;

7. How to Contact Us

In order to better protect your personal information, we have a dedicated department for network security and personal information protection. If you have any questions or suggestions regarding this policy or your personal information while using Dinghefeng smart products, please contact us through the following contact information:
Contact Email: dhf_sz@163.com
Contact Address: Block A6-20, No. 108 Lijia Road, Henggang Community, Henggang Street, Longgang District, Shenzhen

8. Protection of Minors

We attach great importance to the protection of personal information of minors. If you are under 18 years of age, we will not process your personal information without your or your guardian's consent. If you are the guardian of a minor, when you have any questions about the personal information of the minor you are guarding, please contact us through the contact information in section 10. Specifically, if you are under 14 years of age, we have also formulated a "Child Privacy Protection Statement" for you. Children and their guardians should read the "Child Privacy Protection Statement" carefully before using Tencent Application Treasure services for children under 14 years of age. We will only process personal information of children under 14 years of age with the consent of their guardians as required by the "Child Privacy Protection Statement."